Help Center

Pasara Surf is Bali's premier online marketplace dedicated to buying and selling surfboards, surf gear, and accessories. We connect the local surf community, making it easy to find quality second-hand equipment or sell your unused gear.

Yes! Pasara Surf is completely free to use. Creating an account, browsing listings, listing your items for sale, and completing purchases - everything is 100% free with no hidden fees or commissions.

Pasara Surf is currently focused exclusively on the Bali market in Indonesia. We serve popular surf areas including Canggu, Seminyak, Uluwatu, Kuta, and surrounding regions.

Use our advanced filters to search by board type, length, width, volume, and condition. Our Board Finder Quiz can also recommend the perfect board based on your skill level, body type, and preferred surf style.

Absolutely! We strongly encourage buyers to inspect items in person before completing a purchase. You can arrange a meeting with the seller through our messaging system. Many sellers offer pickup points at local surf shops for safe transactions.

Payment methods are arranged directly between buyers and sellers. Common options include bank transfer, cash on pickup, and digital wallets popular in Indonesia. We recommend using secure payment methods and meeting in safe, public locations.

Check the seller's profile for their rating, reviews from previous buyers, verification badge, and trust score. Verified sellers have confirmed their identity. You can also see how long they've been a member and their response rate.

Click "Sell Your Gear" in the navigation menu, select a category, upload photos, fill in the details (title, description, price, condition), and publish your listing. Quality photos and detailed descriptions help your item sell faster.

Research similar items on Pasara Surf to gauge market prices. Generally, used boards in good condition sell for 50-70% of their original price. Factor in the board's age, condition, brand reputation, and any dings or repairs.

Great listings include: multiple high-quality photos from different angles, accurate dimensions (length, width, volume), honest condition description, brand and model information, reason for selling, and quick response to inquiries.

Yes! You can list items as "Free" for giveaways or specify in your description that you're open to trades. This is great for the surf community and helps equipment find new homes instead of ending up in landfills.

Always meet in public places like surf shops or cafes. Bring a friend if possible. Never share personal financial information. Trust your instincts - if something feels wrong, walk away. Report suspicious behavior to our team.

Verified sellers have confirmed their identity through our verification process, which includes ID verification and phone number confirmation. This adds an extra layer of trust and helps prevent fraud.

Report the user immediately using the "Report" button on their profile or listing. Contact our support team with details. Never send money before seeing the item. Be wary of prices that seem too good to be true.

Neighborhood Hubs are local community spaces for surfers in specific areas like Canggu, Uluwatu, or Seminyak. Join your local hub to connect with nearby surfers, see local listings first, and participate in community discussions.

Navigate to the "My Neighborhood" section and browse available hubs. Click "Join" on your preferred hub. You can be a member of multiple hubs if you surf in different areas.

Currently, hubs are created and managed by Pasara Surf to ensure quality and active communities. If you think a new hub should be created for your area, contact our support team with your suggestion.

Click "Sign Up" in the top navigation. You can register with your email address or sign in with Google. Fill in your profile details including your location and surf skill level to get personalized recommendations.

If you're a surf shop or professional seller, go to Settings > Account Type and select "Upgrade to Business". Business accounts get a verified shop badge, custom shop page, and appear in the Featured Shops section.

You can request account deletion by contacting our support team. Please note that this action is irreversible and will remove all your listings, messages, and reviews permanently.